Independent Living Canada’s Director of Operations and Programs will work closely with the National Director and provide support and back-up to the National Director for the management of the organizations’ operations and programs. Reporting to the National Director, the incumbent will direct the development, planning, management and the evaluation of the programs and services offered by IL Canada. This position will also be responsible for human resources, establishing individual performance plans and objectives; provide coaching, feedback and evaluating the performance of employees on a regular basis.