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CILT

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Service Navigation

For many people with disabilities, finding services and information that suit their access needs can be confusing, difficult and even overwhelming.  

CILT’s Service Navigation program acts as a first point of contact, and provides information and referrals about Independent Living, CILT programs, community services and general disability related information. As an Independent Living center, CILT believes that people with disabilities have the right to be provided with all of the service options available to them, and in an accessible manner, so that they can make their own informed choices. 

Using this principle, our Service Navigation team provides information on a wide variety of resources and services in Toronto. It is drawn from diverse sources, including the lived experiences of people with disabilities and current research data.  

We serve disabled and Deaf people, their family members, service providers, government agencies, and other stakeholders.  

Our more frequent service inquiries are about priority services for our community, including: 

  • Information on Independent Living 
  • Housing information and referrals 
  • Attendant and PSW Services 
  • Government Income Security Programs 
  • Healthcare Information and Services 
  • Transportation options, accessible restaurants  
  • Employment information and Services 

For more information about Service Navigation, or about any relevant service needs please contact us by phone at 416 599-2458 or by email at info@cilt.ca.

Service Navigation also offers information and referrals to CILT’s other Independent Living programs when appropriate. They include: 

  • Direct Funding program (DF) 
  • Attendance Service Application Centre (ASAC)  
  • Peer Support program  
  • Parenting with a Disability Network (PDN) 
  • Independent Living Skills program 
  • The GTA Disability Coalition  
  • Inclusion of Disability Equity and Access (IDE+A) project  

Check the CILT programs page for more information about programs and services at CILT: https://cilt.ca/programs-and-services/ 

 

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Pages

  • About Us
    • Strategic Plan
    • What is Independent Living?
      • Independent Living: An Overview
    • Board of Directors
    • Empowerment
    • CILT Awards
      • Founders’ Award
      • Helen Henderson Literary Award
      • Sandra Carpenter Award for Artists
      • Vic Willi Award for Youth
    • Donation
    • History
    • Membership
    • Annual Report
    • Working at CILT
      • Career Opportunities
      • Job Alerts
    • FAQs
  • What’s New
    • CILT Events Calendar
    • Media Releases
  • Programs
    • ASAC (Attendant Service Application Centre)
      • Attendant Services Overview
      • ASAC Application and Guide
      • Consumer Attendant Roster
      • Ontario Attendant Service Directory
      • PSW Education & Training Fund
    • Independent Living Skills Training
      • Independent Living Skills Articles
      • Independent Living Skills Resources
      • Aging With a Disability
    • Direct Funding
    • Inclusion of Disability Equity and Access
      • Foundations of Disability Inclusion
      • IDE+A Testimonials
      • IDE+A In Healthcare: Beyond the AODA
    • GTA Disability Coalition 
    • Parenting With a Disability Network
      • History of the PDN
      • Research and Advisory Committees
      • Workshops for Service Providers
      • Nurturing Assistance
      • Parenting Peer Support
      • Parenting Resources
    • Peer Support
      • 24 Hour Emergency Numbers
      • Peer Connect
      • Disability in Writing at CILT
      • Disabled Writers’ Drop-In
      • Wordplay Creative Writing
      • Peer Support Resources
    • Service Navigation
      • Housing
      • Legal Resources
    • Volunteers
      • Volunteer FAQ
      • Volunteer Application
  • Resources
    • Glossary
    • CILT Now
    • Our Histories Toolkit
    • CILT Publications
    • Resource Library
  • Contact Us
  • Donate Now

Recent Posts

  • Alliance for Quality Attendant Services Survey
  • Accessible Housing Survey
  • Consumer Summer Social
  • TTC Racial Equity Office invitation to upcoming public consultations to improve equity, accessibility, and reliability within TTC Family of Services (FOS), including the Wheel-Trans program.
  • People with Disabilities and Self-Advocacy with your Doctor in Ontario

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