Eight Greater Toronto Hamilton Area paratransit agencies have signed an agreement which promotes easier and more convenient cross-boundary travel for people who use mobility aids. The signing agencies, led by Metrolinx, are:
• Burlington Handi-Van
• Durham Region Transit Specialized Services
• York Region Transit Mobility Plus
• Hamilton Accessible Transportation Services (ATS)
• Milton access+
• Oakville care-A-van
• Peel TransHelp
• TTC Wheel-Trans
If a paratransit customer is registered (in good standing) for paratransit services in the municipality they live in, they can now transfer to any of the paratransit agencies listed above to complete their trip, without undergoing an eligibility approval process with each agency.
Customers can also use these paratransit services to get to and from accessible conventional transit services, like GO Transit, Viva or Züm. For more information, paratransit customers are asked to please contact their local paratransit agency.
To learn more about the initiative and to see a video outlining the benefits of the agreement, please visit the Metrolinx Accessibility webpage.